Questions & Answers
This is the place where you can ask your questions or you can support other users.
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Scenarios & Rules
If you have questions about how-to automate specific actions with your SmartHome or why a specific rule doesn't work as expected, please ask them within this area.- Threads
- 315
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- 2.5k
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Services & Features
Do you have questions about services (e.g. mobile access) or functions of the LIVISI SmartHome System such as sunrise/sunset? Ask them here...- Threads
- 137
- Posts
- 1.2k
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innogy Devices
Please use this area for any questions related to innogy (also RWE) devices.- Threads
- 858
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- 7.1k
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Central (SHC)
Do you have questions on the setup or other topics of the Home Hub/gateway/SHC? Feel free to ask them right away...- Threads
- 544
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- 6.6k
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App
This topic is all about the official app. No matter if you have questions regarding the Apple, Android or the web-app - ask it right away. If you have questions related to 3rd-party apps, please refer to the corresponding forum.- Threads
- 198
- Posts
- 2k
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Alexa, Google Home & IFTTT
"Alexa,..." or "Hei Google,...", no matter which you prefer - this is the place where you can let other users answer your questions regarding those smart assistants and IFTTT- Threads
- 129
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- 1k
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- Threads
- 3
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- 15
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Heating (HVAC)
Here you can ask your questions about heating, heating control, thermostats, floor heating, etc.- Threads
- 215
- Posts
- 1.9k
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Security, safety and prevention
Do you have any questions about the virtual habitant, the alarm chain or the smoke detectors? Ask the community about everything related to prevention, security and safety.- Threads
- 64
- Posts
- 559
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Other Devices (Philips Hue, Netatmo, etc.)
Everything that is not related to devices that are not innogy/RWE-branded can be asked in this area.- Threads
- 206
- Posts
- 1.5k
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Philips Hue
Philips Hue bridge, lamps and devices that are compatible- Threads
- 85
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- 522
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Medion
Compatible Medion lamps and devices- Threads
- 7
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- 128
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Netatmo
Netatmo weather modules, rain gauge, wind gauge, etc.- Threads
- 12
- Posts
- 72
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Cameras
Compatible cameras from Samsung & Wisenet- Threads
- 18
- Posts
- 190
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Other Integrations (OpenHab, IOBroker etc.)
Do you use LIVISI SmartHome with open source systems such as OpenHab? We like it! Ask our community for support with your questions...- Threads
- 33
- Posts
- 329
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OpenHab
Attention! Please switch your OpenHab systems to the local SH interface as soon as possible. From 2023 the cloud connection will no longer be officially supported.- Threads
- 57
- Posts
- 626
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ioBroker
Attention! Please switch your ioBroker systems to the local SH interface as soon as possible. From 2023 the cloud connection will no longer be officially supported.- Threads
- 15
- Posts
- 190
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- Threads
- 36
- Posts
- 721
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Local SmartHome
Stay local and don't let your SmartHome be impacted by external issues like Internet cut-offs or cloud services downtimes. In this forum you can discuss all questions & topics around local SmartHome. Please also check out our dedicated local SmartHome pages.- Threads
- 92
- Posts
- 1.2k
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Other
If your question doesn't fit into any other forum, you can set it here...- Threads
- 1k
- Posts
- 8.4k
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Is it a bug? Talk about problems and possible bugs...
You can't sign in, a device is unresponsive or can't be included? If you encounter a problem, try to ask other users in the community if they know a solution...- Threads
- 174
- Posts
- 1.8k
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All about updates
Whether it's firmware updates of individual devices or updates of the central components - here you can ask your questions or help other users.- Threads
- 154
- Posts
- 1.9k
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Community
You've found bugs in the community or don't know where to find a particular feature? Please ask your questions about the community here...- Threads
- 14
- Posts
- 137